It’s just before 6 am on Saturday morning, and somebody’s car alarm goes off nearby. It squalls for two or three seconds, just enough to wake me up, then stops. I lie in bed, considering whether to get up or not, when it squalls again. Cursing the irresponsiblity of people who let their alarms ring unchecked at 6 o’clock on a Saturday morning, I roll over and pull the covers up over my head, just in time to hear the phone ring. It rings twice, and stops before I can pick it up.
“Mommy!” calls Tristan from downstairs. “What’s that noise?”
I go downstairs, and the alarm is louder. I follow the sound to the living room and pull the couch away from the wall, and the squalling becomes deafening. It’s not a car alarm, it’s our house alarm.
There are three problems with it being our house alarm:
- I’ve by now figured out that it’s being set off by the motion detectors, and every time we move through the main floor of the house, we trip off the wailing siren.
- I didn’t set the alarm. We don’t use the alarm. We haven’t used the alarm in three or four years, and I have no idea what the codes are anymore.
- It started acting oddly a few months ago, so Beloved went downstairs and took the battery out of the control panel, supposedly disabling it entirely.
In other words, it’s become a rogue alarm working on its own agenda – and power source – and we have no idea how to turn it off. (Maybe it was an act of vengeance for my laundered-to-death iPod?)
So with the now nearly-hysterical kids and dog running in circles around the main floor to the splitting wail of the siren, I go to call the alarm company to get them to shut the infernal thing off. Which is when I discover a previously unknown feature of our alarm system: apparently, when the burlar alarm gets tripped, it cuts off your telephone.
Let’s think about this for a minute. The alarm system. Cuts off. The phone.
Does anyone else see a flaw or two in this system?
So now it’s 6:05 am and the siren is wailing and the kids (and dog) are hysterical and I’m standing in the driveway in a T-shirt and underwear and nothing else, rooting around in the centre console of the car for my cell phone and praying with every fibre of my being that it has at least enough of a charge left in it that I can call the alarm company.
And I am Not Happy.
At least by this point I’ve had the brainwave to throw a towel over the motion detector so it stops whooping every time somebody moves. However, there is nothing I can do about the sensors on the doors, as I find out when Tristan goes to let the dog out into the yard and once again triggers the siren.
Since we haven’t used the alarm in who knows how long, I have no reason to keep their telephone number handy, and by the way, did you know that the phone company stopped issuing the white pages this year, so you can only use the yellow pages to find things and when an alarm is sounding and you’re frozen half to death with wet leaves stuck to your bare feet and the kids and the dog are hysterical, it’s not exactly easy to find things in the yellow pages because when you look up “TURN OFF THE GODDAMN ALARM” there aren’t any listings?
So I call information and the robotic voice gives me a toll-free number which I write down and dial, and another robotic voice tells me “The number you have dialed cannot be reached from your calling area.” While I gnash my teeth and plan a new QuakerLuddite lifestyle free of any electronic devices, Beloved starts flipping madly through various phone directories and finally gets a local number. I am so overwhelmed with joy when an actual person answers with a surprisingly chipper, “Oui, bonjour!” that I completely don’t bother to wonder why he has answered in French. It’s only after he spends the best part of 10 minutes looking for my file that we realize he is in Montreal and I am… not. Don’t even ask me how or why a locally-dialled number gets re-routed to Montreal. It’s the least of my worries at this point. So he gives me yet another number and tells me to follow the instructions to have an emergency page sent, and oh, sorry, but he can’t help me turn the alarm off. And I’d better call soon to let them know it’s a false alarm because the police are likely on the way.
Finally, fifteen minutes later a technician returns my page and walks Beloved through the process of disarming the system entirely by removing a wire or two. By now I’ve noticed that while all the other electronics in the house seem fine, the stove and coffee maker digital clocks are showing a power surge or interruption that happened, go figure, a few minutes before 6 am. The technician explains that since the battery had been removed, the power surge probably caused the alarm system to override whatever we programmed into it and default to its factory settings.
We finally get the kids and dog calmed down and Beloved trundles grumpily back to bed while I put on a pot of coffee and try to get our morning back on track. It’s been nearly 30 minutes and we never did hear from the police, which is mildly disheartening from one perspective, but a bit of a relief overall.
Just after 8 am after I’ve consumed the Saturday paper in its entirety, the doorbell rings, and with resignation I get up to answer it, wondering what fresh hell could be awaiting us on this already endless Saturday morning. It’s my friend Yvonne, on her way back from shuttling one of her boys from hockey practice and asking me how my morning has been so far with a bit of a knowing twinkle in her eye. Turns out she’s still on the alam company contract, signed somewhere back around 2001 or so, as our emergency contact. When the alarm went off, they called her to see if everything was okay, and since we hadn’t happened to be in touch in the last, oh, couple weeks or so, she truly had no idea.
So we had an impromptu playdate and coffee, and I am eternally grateful to have the kind of friends who don’t disown you after a 6 am false alarm and are concerned enough to drop by and make sure that everything is okay but know you well enough to figure it can wait until after hockey practice.
But I’m still considering that Quaker Luddite lifestyle. I just have to figure out a way to blog with a quill and ink, and we’re all set.