{"id":766,"date":"2007-02-06T13:32:00","date_gmt":"2007-02-06T13:32:00","guid":{"rendered":"http:\/\/danigirl.ca\/blog\/?p=766"},"modified":"2007-02-06T13:32:00","modified_gmt":"2007-02-06T13:32:00","slug":"dead-ipod-redux","status":"publish","type":"post","link":"http:\/\/danigirl.ca\/blog\/2007\/02\/06\/dead-ipod-redux\/","title":{"rendered":"Dead iPod redux"},"content":{"rendered":"<p>It&#8217;s a damn good thing it&#8217;s<a href=\"http:\/\/www.slate.com\/id\/2095577\/\"> sweeps week <\/a>on the major networks, because I&#8217;ve got nothing but re-runs for you here today.<\/p>\n<p>This was supposed to be the post where I raved about the fantastic service I got from Apple.<br \/><a href=\"http:\/\/bp0.blogger.com\/_F8hCQ7IbS40\/Rch7RLZ-YuI\/AAAAAAAAAI0\/fNl4JZXQfWA\/s1600-h\/iSupport.jpg\"><img decoding=\"async\" id=\"BLOGGER_PHOTO_ID_5028404519008887522\" style=\"FLOAT: left; MARGIN: 0px 10px 10px 0px; CURSOR: hand\" alt=\"\" src=\"http:\/\/bp0.blogger.com\/_F8hCQ7IbS40\/Rch7RLZ-YuI\/AAAAAAAAAI0\/fNl4JZXQfWA\/s320\/iSupport.jpg\" border=\"0\" \/><\/a><br \/><a href=\"http:\/\/bp2.blogger.com\/_F8hCQ7IbS40\/Rch6GrZ-YtI\/AAAAAAAAAIs\/moB6GCZrzwc\/s1600-h\/iSupport.jpg\"><\/a>As you know, <a href=\"http:\/\/momm-eh.blogspot.com\/2007\/01\/another-dead-ipod.html\">my iPod died <\/a>a week ago Friday. On Saturday, I spoke to someone at Apple, and on Tuesday, a box arrived on my doorstep to return my deceased iPod to its mothership. I missed the Tuesday night pickup at the UPS store, so it went out on Wednesday. I followed its progress on Apple&#8217;s Web site, and was amazed at how quickly it was processed.  On Thursday, the Web site indicated a replacement iPod had been shipped, and if we hadn&#8217;t been out of the house, I would have had it in my hot little hands some time around 6 pm on Friday.  Now that&#8217;s impressive service&#8230; if we&#8217;d have been home, it would have been exactly seven days from problem to new iPod. <\/p>\n<p>As it was, I had to wait an extra two days because the delivery company works Monday to Friday only.  When I got home from work yesterday, sure enough, the new iPod was waiting for me.  Since it had been sitting on the porch in minus 20 degree temperatures all day, I thought it prudent to let it warm up to room temperature before I plugged it in.<\/p>\n<p>By the time I finally sat down to load some music on the new iPod, I was pretty excited.  I plugged in the USB cable, watched as iTunes opened, and selected a few songs to load.<\/p>\n<p>That&#8217;s when I got the first error message.  I tinkered with it, and it got worse.  I went to Apple&#8217;s Web site support and <a href=\"http:\/\/docs.info.apple.com\/article.html?artnum=304503\">followed some instructions<\/a>.  (I am always a bit relieved to see the error messages I&#8217;m receiving addressed, but ultimately disappointed when the proposed solutions never seem to work.)<\/p>\n<p>I called Apple support and spoke to one agent, who walked me through the steps I&#8217;d just taken, and when it didn&#8217;t work for him either, he referred me to a &#8216;product specialist&#8217; who walked me through a few more solutions.  Are you shocked to hear that none of those solutions worked, either?<\/p>\n<p>They&#8217;re sending me another box today, so I can return this ex-iPod back to its maker, too.<\/p>\n<p>For those of you keeping score, that&#8217;s four iPods in six months.  Yikes!<\/p>\n<p>The worst part?  My cordless phone died in the middle of my conversation with the guy from Apple support.  And, just now Blogger crapped out as I was typing this with its suddenly ubiquitous message, &#8220;Could not connect to Blogger.com. Saving and publishing may fail.&#8221;<\/p>\n<p>You think maybe the universe is trying to tell me something?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s a damn good thing it&#8217;s sweeps week on the major networks, because I&#8217;ve got nothing but re-runs for you here today. This was supposed to be the post where I raved about the fantastic service I got from Apple.As you know, my iPod died a week ago Friday. On Saturday, I spoke to someone &hellip; <a href=\"http:\/\/danigirl.ca\/blog\/2007\/02\/06\/dead-ipod-redux\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Dead iPod redux&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-766","post","type-post","status-publish","format-standard","hentry","category-rants-and-rambles"],"_links":{"self":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts\/766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/comments?post=766"}],"version-history":[{"count":1,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts\/766\/revisions"}],"predecessor-version":[{"id":2450,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts\/766\/revisions\/2450"}],"wp:attachment":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/media?parent=766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/categories?post=766"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/tags?post=766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}