{"id":755,"date":"2007-01-28T13:46:00","date_gmt":"2007-01-28T13:46:00","guid":{"rendered":"http:\/\/danigirl.ca\/blog\/?p=755"},"modified":"2007-01-28T13:46:00","modified_gmt":"2007-01-28T13:46:00","slug":"another-dead-ipod","status":"publish","type":"post","link":"http:\/\/danigirl.ca\/blog\/2007\/01\/28\/another-dead-ipod\/","title":{"rendered":"Another dead iPod"},"content":{"rendered":"

My iPod died on Friday night. Again<\/a>. I mean, seriously. How many times do I have to go through this? There’s no doubt that iPods are to MP3 players what Kleenex are to facial tissue and Frisbees are to flying disks, but there’s a limit to how much patience I have for technology that dies multiple times in the same year. I love the holy hell out of it, but it’s more fickle than a hungry, overtired two year old.<\/p>\n

After three hours of useless troubleshooting on Friday night, during which I once resurrected it like Lazarus only to have it die again when I tried to load the music back on it, and reinstalling iTunes not once, not twice, but three times on two different computers, I finally gave up.<\/p>\n

We got it last summer from Best Buy, and bless Beloved’s paranoid susceptibility to marketing, we bought a $40 product replacement warranty. When we returned it the first time, less than three weeks after we bought it, they simply took the dead iPod from me and gave me a new one still factory-sealed in the box. I was highly impressed.<\/p>\n

Saturday, I headed out into the frigid morning expecting the same service. But much to my dismay, when I showed up at Best Buy with a handful of unresponsive iPod, they told me I’d have to either contact Apple, who offer a one-year warranty, or Best Buy’s customer service telephone number. Either one would take a minimum of 10 days to get a working iPod back in my hands.<\/p>\n

I was not impressed. I’ve been pushing myself to do a minimum of two, but preferably three, workouts at the gym each week, and my iPod has been carefully loaded with music to burn calories by. I had made it through my Saturday workout without it, but I have to tell you that listening to Angler and Hunter (rant for another day: why on earth does my women’s-only gym play Angler and Hunter on its TVs on a Saturday morning?) definitely detracts from my energy level and my enthusiasm for the whole workout.<\/p>\n

Petulant, I started flipping through the Best Buy product replacement plan (please take a small moment to admire the fact that I had not only kept but could find in a timely manner the receipt and warranty) and read the fine print: even though the warranty covers a period through July 2008, its obligation to replace an item ends after one replacement. In other words, even though I paid for two years of coverage, if I were to get a replacement iPod today and that iPod died again in six months, I would be SOL. Given the fact that I’m on my third iPod in the first six months, I don’t like those odds.<\/p>\n

So I called Apple, and they have sent out a box I will use to send my recalcitrant iPod back to its mothership, or at least a satellite repair depot. I asked the very nice lady at the call centre somewhere in Pennsylvania whether they would repair or simply replace it, she said they would make a cursory attempt to repair it, but would likely simply replace it. It should be back in my sweaty little hands in 10 to 14 days.<\/p>\n

That leaves my Best Buy warranty intact for the next iPod failure. At least now I know to expect it. In the end, my annoyance with the iPod’s untimely demise is at least reasonably offset by the fairly decent repair and replacement service from Apple. I don’t have anything nice to say about Best Buy, though. A two-year product replacement plan should replace products for two years, wouldn’t you think?<\/p>\n","protected":false},"excerpt":{"rendered":"

My iPod died on Friday night. Again. I mean, seriously. How many times do I have to go through this? There’s no doubt that iPods are to MP3 players what Kleenex are to facial tissue and Frisbees are to flying disks, but there’s a limit to how much patience I have for technology that dies … Continue reading “Another dead iPod”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-755","post","type-post","status-publish","format-standard","hentry","category-rants-and-rambles"],"_links":{"self":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts\/755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/comments?post=755"}],"version-history":[{"count":0,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/posts\/755\/revisions"}],"wp:attachment":[{"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/media?parent=755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/categories?post=755"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/danigirl.ca\/blog\/wp-json\/wp\/v2\/tags?post=755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}